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Hi, I'm Scott Hickey. Welcome to my profile!

Scott Hickey's Bio:

Scott Hickey has over 13 years senior management experience in delivering high quality, customer focused interactions for a wide range of clients in numerous B2B & consumer verticals and market sectors. He is truly passionate about optimising business and team potentials to provide truly exceptional customer experiences

Scott Hickey's Experience:

  • Senior Manager Contact Centre Development at Vodafone Group Services Ltd.

    March 2008 - January 2010

  • Global Service Desk Manager at Axon Solutions Ltd.

    September 2006 - February 2008

  • Site Manager at SITEL GmbH

    January 2003 - September 2006

  • Operations Director at CAMELOT tele-communications-online AG

    June 2002 - December 2002

  • Call Centre Manager at The BEE Company Germany

    2001 - 2002

  • Senior Solution Manager Professional Services at twenty4help Knowledge Services

    January 1999 - June 2001

  • Senior Manager EMEA Contact Centres at Acer

    January 2013

  • Contact Centre Manager EMEA - Acer Group at Acer

    January 2010

Scott Hickey's Education:

  • Dortmund

Scott Hickey's Interests & Activities:

Tech, gadgets, internet, web design, horses, playing Polo,

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